Lead Product Manager, Fan Experience (Event Page & Resale)

Job Description

Job Description

About Us :

Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.

With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

The Role :

The Lead Product Manager for Fan Experience will lead the product strategy and execution for our critical event page and fan resale experiences. This role is responsible for driving significant conversion opportunities on the primary shopping and selection page, including the most complex UX component of our entire site : the interactive map. The ideal candidate will be highly analytical, technically savvy, and experienced in collaborating with ML teams to optimize pricing and curation. This position requires strong cross-functional leadership to navigate the complexities of fan resale, encompassing payment types, cross-platform differences, and foundational product-market fit assessments. This individual will have a proven track record of tackling large-scale UX challenges in consumer-facing product roles and will play a crucial role in enhancing the overall fan shopping journey and supporting organizational goals related to revenue growth and user satisfaction.

Key Responsibilities :

• Define and execute the product vision and roadmap for the event page and fan resale platform, aligning with company-wide strategic objectives.
• Lead a dedicated product squad, fostering a culture of innovation and high performance.
• Drive continuous optimization of the event page conversion funnel, leveraging data insights and A / B testing.
• Oversee the evolution of the interactive map, ensuring a seamless and intuitive user experience for ticket selection.
• Develop comprehensive strategies for fan resale, considering various payment types, cross-platform consistency, and regulatory compliance.
• Collaborate closely with pricing, curation, and machine learning teams to enhance personalized recommendations and dynamic pricing strategies.
• Conduct in-depth market research, competitive analysis, and user feedback sessions to identify new opportunities and inform product decisions.
• Champion cross-functional alignment and communication with engineering, design, marketing, legal, and operations teams.
• Present product strategies, roadmaps, and performance metrics to senior leadership and stakeholders.

Key Competencies : Each competency has a description that connects directly to the tasks in the job.

Technical Skills :

Interpersonal Skills :

Leadership Competencies :

Problem-Solving and Decision-Making :

Minimum Qualifications :

Preferred Qualifications :

Performance Metrics :

What We can Offer :

At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills / capabilities, experience, and available budget.

United States - Pay Range

$212,000—$250,000 USD

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.