Purchasing Specialist

Let's unpack this – Who are we?

mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best : taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply atwww.msupply.com.

About Total Air Supply

Since 1975, Total Air Supply has led the New England region's HVAC wholesale and custom metal fabrication. Total Air Supply is based in Derry, NH, with additional branches in Nashua and Manchester. They carry a large selection of equipment for split systems, mini-splits and light commercial, as well as parts, ductwork, filters and general supplies. A full-service custom fabrication shop, located at their Derry facility, is ready to meet customer needs. Total Air Supply partners with quality brands such as Goodman, Amana, Daikin, Comfort Aire, Southwark, Hart and Cooley and Duro Dyne to bring their customers the best in the industry. For more information, visit totalairsupply.com.

Job Summary

The Purchasing Specialist is responsible for overseeing purchase policies, procedures, and processes related to Purchase Order administration for designated branch locations, vendors, or product categories. This role leverages product expertise, procurement planning, and strategic sourcing methods to manage inbound purchase orders and facilitate special order fulfillment.

Job Duties & Responsibilities

• Demonstrates proficiency with vendor-specific platforms and web-based systems.
• Utilizes the company ERP system effectively for data entry, messaging, queue management, batching, and purchasing operations.
• Accurately maintains product records within the ERP system.
• Ensures precise management of purchase orders and special-order processing.
• Proactively update open purchase orders to ensure accurate arrival timelines, expediting when necessary.
• Review and maintain current vendor lead times to support reliable planning.
• Resolve vendor delivery issues efficiently, escalating unresolved matters as appropriate.
• Cultivate and sustain strong vendor relationships; promptly inform management of critical or complex issues.
• Manage job and special-order queues daily to ensure smooth fulfillment.
• Oversee timely and accurate placement of all special orders.
• Respond to internal status inquiries promptly and professionally.
• Manage order acknowledgements and resolve pricing discrepancies.
• Collaborate cross-functionally to address product damage and freight claims.
• Maintain open purchase order reports with accuracy and consistency.
• Escalate potential workflow disruptions to management as needed.
• Exercise sound judgment to anticipate and support the needs of assigned areas.
• Maintain proficiency in company systems for tasks including data entry, communication logs, and workflow updates.
• Perform additional duties as assigned, adapting to evolving business needs.

Qualifications

Physical Demands & Work Environment

This role requires approximately 40+ hours per week and involves routine physical activity, including :

What We Offer :

We prioritize your well-being from day one with a comprehensive benefits package that includes :

Equal Employment Opportunity & Pre-Employment Requirements

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.

Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.

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