Knowledge Leader (Community and Home Based Care)

Overview

We are looking for an experienced Women\'s Health consultant to help support the Consultant education and role development for both internal solution consultants and 3rd parties that support the Oracle Health EHR Millennium solutions. This role is specific to the Women\'s Health product. As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client\'s satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery. The responsibilities include course content creation and management; delivery of instructor-led courses; assistance with certification development; and collaboration with the Model Experience team, Consulting, and Product Development teams to remain current with new Women\'s Health features. The person will be a subject matter expert on Women\'s Health. Training is delivered to Consultants and trainers, both internal Oracle employees and 3rd parties. This role requires the use of discretionary judgement during the development and maintenance of course content. Discretion is also used while facilitating instructor-led courses and handling any situations during class that may arise. Determination of content to include while working with subject matter experts on instructional design projects.

This role will be expected to :

Responsibilities

• Maintain course content for multiple delivery modes : instructor-led, self-paced, and test out.
• Delivery of instructor-led courses to educate employees to appropriately of standard recommendations.
• Collaboration with the Model Experience team, Consulting, and Product Development teams to remain current with new product features.
• Subject matter expert for assigned product.
• Lead instructional design planning and development to support Consultant Talent Development initiatives.
• Leverage various tools to plan and development self-paced learning collateral.
• Provide domain expertise and support.
• May be asked to monitor and / or manage issues logged via problem management process.
• Review post training feedback and apply changes to continually improve employee training.
• Operate independently to provide quality knowledge sharing regarding products, industry best practices, local and state regulations, and their impacts to a project engagement.
• Perform varied and complex duties and tasks that need independent judgment, in order to provide continuous education surrounding, but not limited to Oracle products and technology, industry best practices, local and state regulations.
• Apply Oracle methodology, company procedures, and leading practices.
• May act as the team lead on projects.
• Effectively consult with management of customer organizations.
• Participate in business development activities.
• Develop and configure detailed solutions for moderately complex projects.

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