Dispatcher

Job Description

Job Description

We are looking for a detail-oriented Dispatcher to join our team in Westminster, Colorado. In this role, you will be responsible for coordinating schedules, managing incoming calls, and ensuring efficient communication across departments. Your organizational skills and ability to multitask will be key to successfully supporting operational workflows.

Responsibilities :

• Coordinate and manage schedules to ensure timely dispatching of services.
• Answer and direct incoming calls to appropriate departments or personnel.
• Enter and maintain accurate data using QuickBooks and other software tools.
• Process invoices and ensure proper documentation for billing purposes.
• Communicate effectively with team members and clients to relay accurate information.
• Respond to inbound telephone calls and address inquiries or concerns promptly.
• Monitor and track service requests to ensure they are completed efficiently.
• Provide administrative support to ensure smooth daily operations.
• Maintain records and update systems with current and accurate information.
• At least 2 years of experience in a similar role, preferably in dispatching or administrative support.
• Proficiency in QuickBooks and other data entry software.
• Strong skills in invoice processing and maintaining accurate documentation.
• Excellent communication abilities, both written and verbal.
• Proven ability to handle multiple inbound calls and direct them appropriately.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and collaborate within a team setting.
• Familiarity with dispatching systems or related software is a plus.