Amazon Marketplace Specialist

Amazon Marketplace Specialist

Location : Huntington, WV (On-site at Corporate Office)

Department : Marketing & eCommerce Reports to : Sr. Director of Marketing & Digital Solutions Employment Type : Full-time, Non-Exempt

Why this role exists

State Electric Supply Co. is building its Amazon presence to reach new customers and better serve contractors and end users nationwide. You will support the development of our Amazon sales channel by launching the right products, managing day-to-day operations, and ensuring smooth order fulfillment and customer satisfaction.

What you'll do (Responsibilities)

• Assist with channel strategy execution : Support the roadmap for product assortment, pricing, and fulfillment (FBA / FBM).
• Product listing management : Help create and maintain listings (titles, descriptions, keywords, images, attributes) ensuring accuracy and compliance.
• Product selection support : Work with Purchasing and Marketing to identify high-potential SKUs to sell on Amazon.
• Pricing & inventory monitoring : Track pricing, fees, and stock levels; flag issues and recommend solutions.
• Advertising support : Assist with Sponsored Products / Brands campaigns, keyword research, and tracking performance.
• Order management : Monitor orders, returns, and customer messages; escalate issues to ensure account health.
• Review generation : Support tactics to grow product reviews using Amazon-approved methods.
• Compliance & quality checks : Ensure listings meet Amazon's requirements (restricted products, UL safety standards, etc.).
• Reporting & tracking : Pull and organize data on sales, traffic, conversion, inventory, and ads for team reporting.

Skills & Attributes

Nice to have

How we'll measure success (Core KPIs)

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