Compunnel, Inc. is hiring : SeniorProduct Designer in San Francisco

The Customer Experience & Integrity (CXI) Design team is responsible for addressing critical customer pain points, turning them into delightful experiences. As part of the Fraud team, the Sr. Product Designer will focus on enhancing the consumer-facing fraud user experience. In this role, you'll be crucial in safeguarding the platform from fraudulent activity while ensuring a seamless experience for legitimate users. You'll drive innovative strategies to detect and prevent fraud, reduce false positives and negatives, and create solutions that benefit both user satisfaction and business metrics.

Key Responsibilities :

• Lead the design of fraud-related features and user experiences, with a strong focus on both user satisfaction and business impact.
• Investigate and deeply understand user journeys to develop strategies and features to detect and prevent fraud.
• Collaborate with cross-functional teams (research, product, engineering, analytics, and business) to define vision, strategy, and ensure alignment.
• Drive the creation of intuitive, effective fraud detection solutions that make a real impact on Client's platform security and customer experience.
• Focus on creating innovative and effective solutions to minimize false positives and negatives in fraud detection.
• Be a pioneer and take ownership in building a fraud experience design strategy from the ground up.

Required Qualifications :

Preferred Qualifications :

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