Payments Product Senior Associate, Content Management

Content Manager

Are you a strategic thinker and passionate about delivering solutions to clients? You have found the right team.

As a Content Manager within the Commercial Banking Sales division of our Commercial and Investment Bank, you will play a crucial role in ensuring the accuracy and compliance of product sales materials, proposals, and various content across multiple platforms. Your efforts will contribute to generating new revenue and retaining existing clients. You will oversee administrative functions within the team's Workfront system, manage project details for content review cycles, upload new or updated content to various content management systems, and handle the teams mailbox. You will independently manage content projects from inception to completion, ensuring content is validated for accuracy, compliance, and proper positioning within our content management system.

Job Responsibilities

• Collaborate with subject matter experts to manage and enhance standard content for client-facing documents, including RFPs and product sales materials, across multiple content management systems
• Oversee content review cycles to ensure regular updates and maintain content accuracy
• Handle ad hoc updates and corrections to content as needed
• Make independent decisions guided by established policies and practices
• Demonstrate advanced knowledge of assigned products and a broad understanding of all treasury services products and processes
• Work closely with subject matter experts to create and manage content effectively

Required Qualifications, Capabilities and Skills

Preferred Qualifications, Capabilities and Skills