Dispatch Coordinator

Job Description

Job Description

VIC the PICC ("VTP") is a specialized healthcare provider focused on vascular access consulting services to acute care hospitals, skilled nursing facilities and home healthcare. We provide vascular access device insertion services, post access support services including declotting, line removal, port access and venous access troubleshooting. VTP also provides continuing education, precepting and other educational support to clinical team members and customers.

VTP provides on-site and mobile vascular access support services throughout the Western and Southern United States and prides itself on delivering innovative, affordable and easy to procure services with high levels of client and patient satisfaction.

VTP strives to create an uplifting career opportunity for clinical team members and an environment that emphasizes our core values of Integrity, Support, Respect, Inquisitiveness, Compassion and Stewardship.

VIC the PICC is seeking a reliable, part-time Dispatch Coordinator to join our team in Lodi, CA . This role is weekends only , in-person, with a fixed schedule of Saturdays and Sundays, 12 : 30 PM – 9 : 00 PM . Candidates must be able to reliably cover this schedule every weekend.

Our dispatchers play a critical role in coordinating vascular access services for healthcare facilities and patients. You will take intake calls, gather facility and patient details, and dispatch the appropriate nurse while tracking ETAs, arrivals, and service completion.

If you are calm under pressure, organized, and enjoy helping nurses provide high-quality care in the field, this could be a great fit!

• Night differential pay may apply

Key Responsibilities

Answer incoming calls and collect detailed intake information about patients and facility needs

Accurately input and track service requests while ensuring compliance with HIPAA regulations

Dispatch the appropriate nurse based on service type, availability, and location

Monitor field operations by tracking ETA, arrival times, and service completion

Maintain accurate logs and records of all communication and coordination activities

Perform general office tasks such as filing, faxing, scanning, and data entry

What You Bring :

Excellent communication and multitasking skills

A calm, professional demeanor in high-pressure situations

Strong attention to detail and a commitment to confidentiality

Prior experience in dispatch, scheduling, or healthcare coordination (preferred but not required)

Compensation is based on candidate experience and relevant certifications.

Hourly Pay Range

$19—$20 USD

Why Join VIC the PICC?

We offer benefits that truly enhance work-life balance and job satisfaction :

We welcome candidates from all backgrounds. If you're passionate about vascular access and ready to grow with us, apply today!