Senior Software License Management Analyst
About Us : At Columbia Bank, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values.
About the Role
We are seeking a detail-oriented and strategic Software Asset Management (SAM) Analyst to join our Technology Governance team. This role is critical in ensuring software compliance, optimizing license usage, and supporting enterprise-wide software lifecycle management.
- License Inventory Management - Maintain a centralized and accurate inventory of all software licenses and entitlements across the organization.
- Usage Monitoring & Optimization - Maintain accurate software inventory and license records using platforms such as ServiceNow SAM. Track software usage to identify overutilized licenses that may pose compliance or cost risks, and underutilized licenses that present opportunities for cost savings and optimization.
- Compliance & Audit Readiness - Ensure license compliance with vendor agreements and prepare documentation for internal and external audits.
- Renewal & Lifecycle Governance - Monitor renewal dates, manage terminations, and align software lifecycle events with procurement and vendor strategies.
- Discovery & Reconciliation - Use automated discovery tools to reconcile actual software usage with entitlements and identify gaps or risks.
- Reporting & Dashboards - Develop and maintain dashboards for license tracking, spend analysis, and compliance metrics to support decision-making.
- Cross-Functional Collaboration - Work closely with IT, procurement, finance, legal, and security teams to align software asset management with enterprise goals.
- Troubleshoot and resolve complex technical issues related to ServiceNow GRC and data engineering pipelines.
About You
Bachelor's Degree in Information Technology, Computer Science, Information Systems, or Business Administration. Required.3-8 years of experience in software asset management or IT governance. Strong understanding of software licensing models and compliance frameworks. Experience with ITAM tools such as ServiceNow, Flexera, or equivalent. Familiarity with ITIL practices and software lifecycle processes. Excellent analytical, organizational, and communication skills. Required.ITAM and CMDB Tools : Knowledge of platforms like ServiceNow SAM Pro, Zylo, Flexera, and CMDB systems.Software Licensing & Compliance : Deep understanding of licensing models, renewal cycles, and audit requirements.Data Analysis & Reporting : Ability to build dashboards, interpret usage data, and generate actionable insights.IT Communication : Explaining technical licensing concepts to non-technical stakeholders.Collaboration : Working with Finance, Procurement, Security, and IT Operations & Support.Attention to Detail : Ensuring accuracy in inventory and documentation.Initiative : Proactively identifying risks and improvement opportunities.Problem-Solving : Investigating inconsistencies or gaps in licensing data.Process Orientation : Designing and improving repeatable workflows.Project Management : Capable of managing compliance initiatives, audits, and remediation timelines.Job Location
Job Location(s) : Ability to work fully onsite at posted location(s). WA, ID, CO, UT, OR, CA, AZ, NV
Our Benefits
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $90,000.00 - $125,000.00, and the pay for the selected candidate depends on factors such as knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation.
Our benefits include comprehensive healthcare coverage (medical, dental, and vision), a 401(k) retirement plan with employer match, employee assistance, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick leave, volunteer days, and holidays. Benefit eligibility begins the first day of the month following hire for associates scheduled to work at least thirty hours weekly.
Our Commitment to Diversity
Columbia Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require accommodation to complete the application or interview, please email : careers@columbiabank.example.
Note
For staffing and recruiting agencies : Our posted opportunities are for individuals seeking employment at Columbia Bank. We do not accept unsolicited resumes or applications from agencies, and Columbia Bank is not responsible for any fees related to unsolicited submissions.
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