Customer Service Agent Needed in Cartersville, 1st Shift, $48,000 Annually, Great Benefits!

I.K. Hofmann USA has a need for a Customer Service Agent in Cartersville, Ga

Job Responsibilities :

correspond with customers, sales, production, quality and other necessary departments to obtain orders, answer questions and resolve issues

process orders from entry to shipment

answer inquiries from both internal and external parties

maintain filing system, and assist the sakes team when necessary

communicate effectively with customers and other team members

experience with Microsoft Office is required, with SAP or AAS400 experience preferred

Essential Job Functions :

Must be able to move up to 50lbs.

Must be able to remain in a stationary position for some parts of the day.

Must be able to position oneself to maintain and access equipment, as needed.

Work Environment :

Must be able to wear protective gear such as steel-toed boots, if needed

Are sometimes exposed to very hot or very cold temperatures. Workspaces may not be temperature-controlled.

May have to get into awkward positions to reach cramped workspaces.

Schedule :

Monday-Friday, 8AM-5PM

Payrate : $48,000 / annually

Benefits : Medical

Prescription Drug Discounts

Dental & Vision

Short Term Disability

Accident, Critical Illness, and Life Insurance Package

401k-Traditional & Roth Options

Employee Discount Program

Referral Program that offers $50 to both to you and your referral after they work 80 hours

ABOUT US :

I.K. Hofmann USA offers staffing & HR services in sectors like light industrial, automotive, aviation, logistics & professional. As an ISO 9001 certified firm, we prioritize service quality and deeply care for our employees. Founded in Germany, our parent company I.K. Hofmann GmbH, is a woman-owned business with branches across Austria, Czech Republic, Germany, Italy, Slovakia, Hungary and the US. We are proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Must be eligible to work in the United States for any company without sponsorship. By entering my mobile number and by submitting this application, I give my express written consent and agreement to receive text messages from, or on behalf of, I.K. Hofmann USA, Inc. at the mobile telephone number provided for employment or potential employment-related communications, notices, and updates, including via an automatic telephone dialing system. I further understand that my consent is not required. Standard message and data rates may apply. To opt-out of text messaging, reply STOP any time. For For California residents, please see our Employee and Applicant Notice at Collection and Privacy Policy for additional California specific information  here

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