Regional Director of Clinical Operations

Overview

Lead with Compassion. Inspire Excellence. Transform Patient Care.

The Regional Director of Clinical Operations supports multiple branches to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region.

What You’ll Do :

Monitor agency-level adherence to policies, procedures, and quality assurance standards

Drive compliance with patient record documentation and quality improvement activities

Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors

Lead quality, regulatory, and survey readiness efforts across assigned agencies

Educate teams on clinical eligibility, quality benchmarks, and process improvement

Support the resolution of patient, family, or public complaints

Participate in Quality Assessment and Performance Improvement (QAPI) initiatives

Promote a culture of excellence and accountability within hospice and home health operations

About You

Qualifications :

Registered Nurse (RN) required; Bachelor’s degree in Nursing (BSN) preferred

Minimum of 3 years in hospice or home health operations and 2 years of management experience

Strong knowledge of state and federal hospice and home health regulations

Proven ability to analyze quality metrics, lead surveys, and implement process improvements

Excellent organizational, problem-solving, and communication skills

Ability to work independently while collaborating across multiple locations

Additional Requirements :

Active, unrestricted RN license in state of residence

Valid driver’s license and automobile insurance

Proficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferred

Skilled in data review, compliance monitoring, and staff education

We Offer

Benefits for All Associates (Full-Time & Per Diem) :

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits :

Legalese