Full-Stack Software Engineer, AI / LLM for AI Voice Agent - San Francisco

Overview

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall

At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in.

Role

As a Full-Stack Software Engineer for AI Voice Agent, you will be responsible for the design, development, deployment, and operation of business-critical features. Previous experience with frontend development is a must – preferably in React.

Responsibilities

• Participate in requirements analysis to help with providing the right technical and business solutions for our customers
• Have key responsibilities within the design, architecture, and end-to-end delivery of key product features
• Write clean scalable code and test and deploy applications and systems
• Revise, update, refactor, and debug code
• Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
• Involvement in product and platform performance optimization and live site monitoring
• Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

Qualifications

$130,000 - $220,000 a year

This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together : Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities : cosmopolite & multi-cultural mindset

Competitive salary package & equity

Medical, dental, and vision insurance is 100% covered

401k plan with company matching!

Unlimited PTO — take the time you need to come to work feeling great!

Wellness, commuter, and childcare reimbursements

Generous parental leave policy

DEI & Candidate Privacy

DE&I Statement : At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We promote active inclusion within our business to foster a strong sense of belonging for all. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

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