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Quality Assurance Manager

Quality Assurance Manager

RyderLakewood, WA, US
23 days ago
Job type
  • Full-time
Job description

Warehouse Training Manager

We are immediately hiring a Quality Assurance Manager internally titled, Warehouse Training Manager in Lakewood, WA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us :

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

The Quality Manager is responsible for overseeing site-level product quality and employee training, including conducting audits, compiling detailed reports, and driving continuous improvement initiatives. This role leads a certified training program for new associates that combines classroom instruction with hands-on pallet repair. Ideal candidates are detail-oriented, experienced in quality assurance, and capable of interpreting quality standards and improvement processes. While prior pallet experience is beneficial, it is not required.

The Warehouse Training Manager is responsible for the planning and execution of training at their site. They will report to the Group Logistics Manager and coordinate with the Safety Manager to train new hires and keep existing employees current on required training.

Essential Functions

  • Contribute to meeting site productivity and quality goals by administering on the job training and power industrial truck (PIT) training to all new and existing employees including cross training as needed. Update and maintain various existing training documents and help create new training documents for various departments and job functions. Complete Human Resource paperwork and other administrative tasks as assigned.
  • Coordinate department activities and special projects to ensure quality and meet timetables. Coordinate with Group Manager Logistics for appropriate staffing levels
  • Direct staff in the development, analysis and performance of job task. Supervise staff in accordance with company policies and procedures. Assist staff to resolve complex or out of policy operation problems. Conduct interviews, hire new staff and provide employee orientation. Coach and provide career development advice to staff. Responsible for staff scheduling to include work assignments / rotations, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees.
  • Perform standard work audits with new and existing employees to ensure adherence to process.
  • Responsible to coordinate safety activities for the site by working with Safety Manager to ensure safety training is current including OSHA and forklift training.
  • Additional Responsibilities

  • Evaluate department processes. Recommend and coordinate needed changes based on process analysis
  • Establish employee goals and conduct employee performance reviews
  • Communicate with other Supervisors and Managers
  • Performs other duties as assigned.
  • Skills and Abilities

  • Strong verbal and written communication skills, Required
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required
  • Ability to work independently and as a member of a team, Required
  • Flexibility to operate and self-driven to excel in a fast-paced environment, Required
  • Capable of multi-tasking, highly organized, with excellent time management skills, Required
  • Detail oriented with excellent follow-up practices, Required
  • Qualifications

  • H.S. Diploma / GED, Required
  • Bachelor's Degree in Business, Logistics, Supply Chai, Preferred
  • 1 year or more in driving various PIT equipment, Required
  • 3 years or more in relevant experience in supply chain, logistics, warehouse or industry related field, Preferred
  • 1 year or more in Training / Leadership background, Preferred
  • User level knowledge of Windows and MS Office Intermediate, Required
  • Job Category : Logistics

    Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and / or long-term incentive plan based on the level and / or type. Compensation ranges for the position are below :

    Pay Type : Salaried

    Minimum Pay Range : 75000

    Maximum Pay Range : 75000

    Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

    For more information about benefits, click here to download the comprehensive benefits summary.

    Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and / or badging or background requirements of the customer to which you are assigned.

    Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com / careers .

    Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

    Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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