Dual Role : Product Merchandising / Fulfillment + Customer Care

Job Description

Job Description

Location : Novato, CA

Join a Team That Delivers Healthy Beauty Happen Daily

At Beauty Heroes , we’re more than just a beauty and wellness store—we’re on a mission to deliver healthy, high-performance products that make a positive impact. We believe in curating exceptional products, creating a welcoming experience, and having fun while doing it. Our team wears many hats, and no two days are the same—but that’s what makes it exciting.

We’re looking for a Fulfillment + Customer Care Specialist / Product Merchandising Supervisor to join our small but mighty team. If you love the idea of blending hands-on fulfillment, customer care, and product merchandising into one dynamic role—this could be the perfect fit.

What You’ll Do : Fulfillment + Warehouse Management :

• Print, sort, and prioritize daily orders
• Pick, pack, and ship orders with care
• Monitor inventory levels and report needs
• Receive and check in new products
• Manage and expedite backorders
• Keep the fulfillment space organized and efficient
• Support subscription box fulfillment
• Assist with purchasing administration

Customer Care :

️ Product Merchandising :

What We’re Looking For :

Bonus Points If You Have :

Minimum Education : Bachelor’s Degree

Why Join Beauty Heroes?

We Love What We Do – We’re passionate about healthy beauty and delivering an exceptional experience. No Two Days Are the Same – We wear many hats, but that keeps it fun and fulfilling.

A Small Team Making a Big Impact – Your work matters here.

You’ll Work With Great People – We like who we work with, and we have fun doing it.

Ready to Join Us? Send your resume and a brief note about why you’d love to work with us.

We can’t wait to meet you!