.Net Support Lead

Role: Net Support Lead
Location: Hartford, CT Hybrid Onsite days a week
Fulltime Salary: $K- $K/yr

Support lead with expertise in C, .NET (, , Core), SQL Server , WebForms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L/L support to business critical applications.
Candidate will perform following activities

• Manage L/L services in onsite offshore model for legacy applications developed in using .NET Framework (, , .NET Core, and (WebForms, MVC) on AWS platform
• Lead support team of fullstack developers and SQL developers.
• Establish support processes which are adhering to ITIL guidelines
• Manage client expectations. Setup right expectations through effective communication and reporting.
• Provide L/L support
• Establish efficient Incident triaging, tracking mechanism to adhere to contractual SLA.
• Support, develop and optimize SQL Server queries, stored procedures.
• Work with Visual Studio to support, develop and debug applications.
• Implement client-side scripting using JavaScript, jQuery, and AJAX.
• Design and develop RESTful APIs and integrate third-party APIs.
• Work in an Agile/Scrum environment to deliver enhancements
• Troubleshoot, debug, and optimize application performance.
• Write clean, maintainable, and efficient code following best practices.

Technical Skills Required:

• Backend: C, .NET , .NET , .NET Core
• Frontend: JavaScript, jQuery, HTML, CSS, Bootstrap
• Database: SQL Server (Stored Procedures, Indexing, Optimization)
• Frameworks: WebForms, MVC
• IDE & Tools: Visual Studio , Git/TFS, Azure DevOps
• Web Services: RESTful APIs, Web API, WCF (optional)
• Working knowledge of Atlassian Jira and ServiceNow
• Hands-on knowledge of AWS services

Preferred Qualifications:

• Working knowledge of Atalasoft dotImage, kendo Controls is a plus
• Experience with CI/CD pipelines for deployment.