Assistant Spa Manager

Job Description

Job Description

Look Great and Feel AMAZING!!

V / O Med Spa West Bloomfield is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being an Assistant Spa Manager at V / O is the place you want to be!

Position Summary (Purpose) : The Assistant Spa Manager is responsible for working directly with the Spa Manager and staff in assisting and leading the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Assistant Spa Manager is responsible for assisting and leading in developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to :

• providing outstanding Guest service and satisfaction
• revenue generation and enhancement
• staff management and training
• payroll and inventory management
• financial management
• special events programming and marketing

Essential Behavioral Characteristics :

Ethical

Positive attitude

Enthusiastic

Team orientation

Self-motivated

Self-directed

Empathetic

Creative

Tenacious

Integrity

Honesty

Trustworthy

Outgoing

Detail Oriented

Essential Skills :

Organized

Responsive

Adaptive and flexible

Qualifications :

Responsible, options, techniques and treatment plans

Problem Solver

Relationship oriented

Continuous improvement mentality

Effective communication

Time management / self management

Possess a thorough knowledge of spa services

Possess excellent interpersonal skills

Customer service orientation

Possess excellent conflict management skills

Possess excellent problem-solving skills

Possess a thorough knowledge of spa services

Possess excellent interpersonal skills

Comfortable consulting patients regarding cosmetic and non cosmetic treatment

Sales-oriented

Physical / Mental Requirements :

Standing for extended periods of time

Ability to lift at least 30lbs

Hourly : $20-$25 / hr + Bonus Structure (based on experience)

Work Environment : Spa environment