Senior Solutions Designer

Overview

Lighthouse is a strategic program designed to establish executive-level partnerships with a select group of Intuit’s most strategic enterprise customers. These customers represent the ideal profile to drive business growth and innovation. Lighthouse customers are early adopters who participate in beta programs, co-create solutions, and provide valuable feedback to shape next-generation Intuit products. The program is central to enabling Intuit's C-suite to deliver on key commitments , innovate for enterprise workflows, and drive adoption of the complete Intuit ecosystem. Lighthouse codifies learnings, develops scalable and repeatable processes, and fosters a new way of engaging with top-tier enterprise accounts through deep partnership and customer-first design .

Overview and responsibilities below summarize how this role contributes to that program.

Responsibilities

• Collaborate with C-Level Executives and Enterprise Customers : Partner directly with Intuit’s C-suite and strategic enterprise accounts to deeply understand customer workflows, processes, and pain points.
• Participate in onsite engagements with high-value customers to conduct discovery, map end-to-end workflows, and co-create solutions that address technical deficits and unlock new capabilities.
• Deliver Enterprise-Grade Solution Designs : Lead the creation of design concepts, including low- and high-fidelity prototypes, wireframes, customer journey maps, and user flows.
• Work on live design iterations during customer engagements to demonstrate how Intuit products (IES, QBO Advanced, Workforce Solutions, etc.) can transform enterprise workflows and drive efficiency.
• Develop user-centered designs that ensure adoption of the full Intuit product ecosystem and support long-term enterprise growth.
• Foster Cross-Functional Collaboration : Work with Solutions Engineers, Product Managers, and Customer Success teams to design scalable, technically feasible solutions that align with enterprise needs.
• Incorporate feedback across all stages of engagement—from customers and Intuit’s internal stakeholders—to refine designs.
• Act as the Design Voice in Strategic Roadmaps : Translate customer findings and feedback gathered during problem discovery into actionable input for Intuit’s product teams.
• Advocate for customer-first design principles to influence the direction of Intuit’s AI / BI, workflow automation, and integration capabilities.
• Enable Scalability and Reuse : Codify insights from individual engagements into reusable playbooks and design artifacts that streamline future enterprise engagements.
• Build frameworks for vertical-specific solutions (e.g., accounting, construction, retail) that accelerate design and decision-making for similar customers.

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

Customer-Centric Expertise

Collaboration And Problem-Solving

Technical Skills

Communication And Influence

Intuit provides a competitive compensation package with a strong pay-for-performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is :

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