Media Designer Job at R Systems in Denver

We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role requires a unique blend of instructional design expertise, multimedia production capabilities, and visual design skills to develop customer-facing materials, training programs, and enablement content.

Key Responsibilities

Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies

Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials

Produce customer-facing enablement materials and marketing content that aligns with brand standards

Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content

Develop performance support systems including user guides, facilitation guides, and job aids

Map customer journeys and create data-driven storytelling content for analytical solutions

Ensure all materials meet accessibility standards (Section 508 compliance)

Evaluate learning effectiveness using established models and iterate based on feedback

Manage multiple projects simultaneously using agile methodologies

Instructional Design Expertise

Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles

Proven experience with instructional design models : ADDIE, SAM, and Agile Learning Design

Expertise in learning objectives alignment and assessment design

Knowledge of microlearning and blended learning strategies

Understanding of accessibility standards (Section 508 compliance)

Familiarity with evaluation models (Kirkpatrick Model)

Video & Media Production

Storyboarding and scripting for video content

Voiceover and narration techniques

Motion graphics and animation basics

Video editing for clarity, pacing, and engagement

Ability to produce professional, customer-facing video materials

Graphic Design & Visual Communication

Proficiency in typography and color theory

Expertise in infographic and data visualization design

Understanding of branding and visual identity alignment

Knowledge of accessibility in design (color contrast, legibility, alt text requirements)

Ability to create compelling customer-facing materials

Marketing & CRM Enablement

Experience with customer journey mapping

Skill in value proposition messaging

Ability to create data-driven storytelling for analytical solutions

Understanding of customer enablement and marketing communications

Strategic Thinking & Collaboration

Systems thinking and cross-functional alignment capabilities

Empathy mapping and user-centered design approach

Strong feedback integration and iterative refinement skills

Creative problem-solving across multiple formats and mediums

Excellent collaboration and communication skills

Tools & Software

Instructional Design & E-Learning

Articulate 360 (Storyline and Rise)

Video Production & Editing

Camtasia (for screen recordings and simple edits)

Graphic Design & Visual Development

Adobe Illustrator

Canva Pro

Microsoft PowerPoint (advanced animations and storytelling)

Tableau , Power BI , OR Excel (advanced)

Mind mapping tool (e.g., Miro, MindMeister, XMind)

Confluence OR SharePoint (for documentation)

Jira (for agile project management)

Qualifications

Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field

5+ years of experience in learning experience design, instructional design, or related role

Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials

Expert-level proficiency with Articulate 360 suite

Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)

Proven experience with video production and editing tools

Experience creating accessible content that meets Section 508 standards

Strong project management skills with experience using agile methodologies

Excellent written and verbal communication skills

Preferred

Degree in Instructional Design, Learning Technologies, or related field

Certification in instructional design (ATD, eLearning Guild)

Experience in CRM enablement or marketing content development

Background in data analytics or business intelligence training

Experience working in cross-functional, matrixed organizations

E-learning modules created with Articulate 360 or similar tools

Video content with examples of storyboarding, editing, and motion graphics

Infographics and visual communication pieces

Customer-facing training or enablement materials

Examples of accessible design implementations

Data visualization or analytical storytelling content (if available)

Hybrid schedule : 4 days per week onsite in Denver, CO office

Collaborative, creative team environment

Fast-paced with multiple concurrent projects

Cross-functional collaboration with marketing, product, and operations teams.

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