Inside Sales

Job Description

Job Description

Description :

Join J&L on our Inside Sales Team at our newest branch in Littlestown, PA! As the face of our company, you will work at the counter, engaging directly with customers to provide exceptional service and drive sales. We are seeking a candidate with excellent customer service skills, a strong understanding of our product range, and the ability to contribute to our sales goals. If you're passionate about the building industry and enjoy building relationships with customers, this is an exciting opportunity for you. Join us and be a key player in our continued success!

ABOUT J&L :

J&L Building Materials is a third-generation, family-owned, independent distributor that has been serving professional contractors and builders since 1958.

Our mission is to deliver exceptional customer service, where people and relationships take precedence above all else. We are committed to creating a personalized experience while approaching our business with thoughtfulness and integrity, based on our core values of customer-centric excellence, authentic relationships, personal responsibility and accountability, and success through integrity and honesty.

INSIDE SALES ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Serve as internal salesperson and ensure that a high level of customer service and satisfaction is provided for all activities under his / her control.
• Consistently build and maintain positive customer relationships.
• Enter new customer data and other sales data for current customers into the computer database.
• Make outbound lead follow up calls to potential and existing customers by telephone and email.
• Handle inbound sales lead calls to convert calls into sales.
• Resolve customer complaints and disputes through the proper channels.
• Provide product demonstrations to qualified customers on request.
• Emphasize salable features, quotes prices and credit terms, and prepare sales orders.
• Estimate delivery to customers and investigate and resolve delivery issues as they arise.
• Coordinate and assist in the stocking, inventory, and cycle counting of all material.
• Prepare reports on business transactions.
• Attend all branch meetings.
• Travel to and attend meetings and seminars for product training.
• Perform all other duties as assigned.

BENEFITS AT J&L :

Starting rate $24.75

Requirements :

PREFERRED QUALIFICATIONS :

Consistent with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, it is the policy of J&L to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact the Human Resources Department at hr@jlbuilding.com or 610-981-6036.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.