Glovis America, Duluth, Georgia, United States of America
Job Description
Posted Tuesday, July 29, 2025 at 10 : 00 AM | Expires Friday, January 2, 2026 at 10 : 59 AM
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Manager, Global Sales & Operations leads strategic sales and business development, driving revenue growth for external multinational accounts in the U.S. This role focuses on securing new 3PL / TPL business and expanding existing relationships, demanding an accomplished sales professional adept at managing global RFQs and delivering integrated logistics solutions.
Compensation
$110,000-$125,000 / Per Year (Subject to Compensation Study Upon Candidate Selection)
An incentive program offers an 8% commission on the Gross Profit from new and expanded business, with an annual cap of $500,000.
Responsibilities
- Acquire and manage new external multinational key accounts requiring cross-border and multimodal logistics support, focusing on maximizing Gross Profit
Drive new 3PL / TPL business development from lead generation to contract closure, seeking opportunities to expand market share and revenue
Serve as the primary point of contact for global clients, ensuring consistent excellence in communication and service deliveryLead global RFQ responses and align pricing strategy with regional capabilities and customer expectations to secure profitable external dealsServe as primary contact for global clients, ensuring consistency in communication and service deliveryDesign and implement customized logistics programs tailored to global supply chain structures for external businessesCollaborate closely with global HQ, regional offices, and U.S. operations teams to execute client SOPsDrive revenue growth by identifying upselling opportunities across multiple 3PL / TPL services (FFW, Drayage, Warehousing, etc.)Deliver data-driven performance reviews to maintain transparency and drive continuous improvementMonitor KPIs and financial metrics including gross margin, service level, and client satisfactionIdentify risks and lead mitigation plans to ensure service reliability for high-profile clientsRepresent Glovis in executive-level client meetings, contract negotiations, and global strategy forumsStrategic Planning & CollaborationCollaborate with internal teams to enhance service offerings and align with global customer trends
Lead cross-functional projects to optimize global-to-local supply chain integrationProvide market intelligence to support investment decisions in infrastructure and capacityCustomer Onboarding & SupportLead implementation of new accounts including contract setup, system integration, and trainingSupport issue resolution and act as escalation point for complex customer concernsDevelop long-term account plans focusing on mutual growth, innovation, and partnershipOther duties as assignedBenefits of working at Hyundai GLOVIS America Inc.
Medical InsuranceVision InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leavePet InsuranceHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement401(k) with Generous MatchingQuarterly Employee Lunches, Summer Refreshments, and Monthly Team Building ActivitiesDiscretionary BonusesTuition ReimbursementBenefits may vary by location. All benefits pursuant to Company policySkills
Excellent written and verbal communication skills in both English and Korean required due to extremely high volume of communication with customers / vendors in Korea RequiredGeneral understanding of the Supply Chain Management and the logistics industry RequiredUnderstanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements RequiredAbility to establish business plan and proceed new business developments / projects RequiredMust be proficient with PC's RequiredIntermediate MS Excel, Power Point, Word and database management RequiredEducation & Experience
Bachelor Degree Required8 - 12 years of direct experience in Supply Chain Management, Freight Forwarding, Logistics Required10 -15 years of direct experience in Business Management, Business Development Preferred1 - 3 years of supervisory experience Required4 - 7 years of supervisory experience PreferredPhysical Requirements
Ability to sit in front of a desk and / or in front of the computer for long periodsPossibility of domestic travel - 10%Repetitive use of hand / grasping product, writing, and typingStand / walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposureThis position is located in the Duluth, GA officeCommunication with employees and field partners will be primarily conducted via phone and emailThe above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Glovis America, Duluth, Georgia, United States of America
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