Remote Customer Service Agent

A company is looking for a Customer Service - Remote Agent.

Key Responsibilities

Answer incoming calls and provide friendly assistance to callers

Assist with simple troubleshooting and submit support tickets as needed

Schedule appointments and document conversations for accurate follow-up

Required Qualifications

A quiet workspace with reliable high-speed internet

A computer (Windows-based) with dual monitors preferred and a USB-wired headset

A high school diploma or GED

Ability to pass a background check

Availability between 9 am - 6 : 30 pm EST, Monday-Friday