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Family Case Manager

Family Case Manager

SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INCHuntingtown, MD, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Summary of Job Description : The Family Case Manager is directly responsible to the Social Services Director for providing leadership in implementing and monitoring the ERSEA (eligibility, recruitment, selection, enrollment, and attendance) and Family and Community Partnership services as outlined in the Head Start Performance Standards. These activities will include but not limited to developing plans, recordkeeping systems, and approaches to families. This position also assists with the case management, training and other services and activities designed for the fathers, significant others or father figures of children involved in the Head Start Birth to Five Program. The Family Case Manager will work collaboratively with the Male Involvement Coordinator, management team, and partnerships to ensure optimal father involvement in the lives of the children. This could be recruitment for classes and events sponsored by SMTCCAC as well as within the community. The Family Case Manager will work closely with other fatherhood initiatives and programs to help the father navigate complex systems that impact children and families.

Summary of Requirements : Bachelor’s Degree in social work, human development, or related field and at least 3 - 5 years’ experience in case management and maintaining accurate and current records. Experience working with toddlers and families. Good math skills, analytical skills, and skills using Microsoft Word, Excel, Outlook, or other software applications to retrieve data, create spreadsheets, and reports. Must always maintain confidentiality. Communication Skills : Communicates effectively, appropriately, and professionally in written and verbal formats with coworkers, supervisors, customers, and vendors.

Responsibilities and Duties :

Assist with the development and annual revision of the family and community partnerships policies and procedures, to include ERSEA. Assist with the development and annual revision of the program governance policies and procedures.

  • Thoroughly review the Head Start New Performance Standards to ensure policies and

procedures are updated.

  • Assist with developing goals, objectives, and strategies to ensure that these standards
  • are implemented.

    Manage and monitor ERSEA.

  • Assist with developing a yearly recruitment plan for Charles County.
  • Assist in training appropriate stain on the intake process.
  • Review intake applications for accuracy and completeness.
  • Determine eligibility and certify families.
  • Input and monitor the data in CAP 60.
  • Assist with developing selection criteria and review with Policy Council each year for
  • approval.

  • Monitor the enrollment process to ensure 100% funded enrollment.
  • Assist with providing leadership for the family partnership process.

  • Assist with developing and training staff in the empowerment approach with families.
  • Ensure that families' needs are assessed, and family partnership agreements developed within 45 days of entry.
  • Review FPA plans and progress.
  • Coordinate services as needed with other agencies / organizations
  • Coordinate the development of a Community Resource Booklet for distribution to parents.
  • Assist with providing leadership for parent involvement.

  • Assist with developing philosophy for and train all staff on involving parents in the program.
  • Train staff on organizing parent committees at their center.
  • Provide training and technical assistance to Policy Council (PC) and the PC financial committee.
  • Monitor center parent committee.
  • Receive and review monthly center parent committee minutes.
  • Recruit, train and provide guidance for volunteers from the community.

    Assist with monitoring student’s Attendance – assist with developing a plan to maintain the required Performance Standards (85%).

    Coordinate with Social Services Director to ensure that services are implemented at each center.

  • Review policies and processes at staff meetings.
  • Participate in meetings to review family concerns.
  • Participate in the program self-assessment.
  • Participate in developing strategic plan goals, objectives, and strategies.
  • Submit requested monthly data and reports.
  • Monitor the effectiveness of parent involvement throughout the program.

  • Develop tracking systems for monitoring parent involvement services.
  • Review family files for completeness and content.
  • Submit monitoring reports to Social Services Director.
  • Evaluate and relate training needs for staff.
  • Report on deficiencies and concerns to Social Services Director.
  • Participate in monthly administrative staff meeting.
  • Assist in the development of the family and community engagement plan.
  • Assess all families for needs using the assessment tool.

  • Assist families in determining goals, objectives, and strategies.
  • Conduct a minimum of 2 home visits during the program year for re-enrolling
  • families and 3 for new families (the first being within 45 days of entry).

    Provide case management services for all families at the center by

  • Contacting each family monthly.
  • Providing all parents with needed community resource information.
  • Supporting family referral and goal strategies.
  • Provide parent training which includes preventing Child Abuse and Neglect and
  • other relevant topics.

  • Provide transition services for families exiting the program.
  • Serving as a parent advocate.
  • Develop a child and family health plan.

  • Obtain required health information on each child :
  • Immunization record.
  • Health history.
  • Physical / dental exams.
  • Heights / weights.
  • Support the Health & Safety Coordinator with ensuring completion of vision and hearing screenings within 45 days of entry on each child.
  • Review all health information and determine need for :
  • Specific health action plans.
  • Follow-up on medical and dental concerns.
  • Assist families with needed follow-up.
  • Track health information and report as requested.
  • Organize, maintain, and update child and family information.

  • Place required information in each child and family file.
  • Maintain client confidentiality.
  • Provide Social Services Director with necessary documentation and information needed to complete the monthly report.
  • Classroom / center support when needed.

    Other duties as assigned.

    Licenses or Certificates :

    CPR, and First Aid.

    Special Requirements :

    A Current Certified Driving Record, valid driver’s license, State and Federal Bureau of Investigation Criminal Background Check, National Sex Offender Public Registry Check, Physical, Tuberculin PPD Tine Test at time of employment, and annually, or by physician requirement, thereafter, and Pre-Employment, Random, Post-Accident Drug and Alcohol testing.

    Physical Demands :

    Work requires moderate physical effort and the ability to lift pre-school children and or up-to 50 lbs. Unassisted. Persons who work with children are expected to participate fully in a program for active youngsters. This includes lifting of young children, getting up and down from the floor, lively outdoor activities, and moving furniture.

    Applications Accepted by Mail and Online

    Mail to :

    SMTCCAC, Inc. - Human Resources Dept.

    P.O. Box 280 Hughesville, MD 20637

    Online at : www.smtccac.org

    An Equal Opportunity / Affirmative Action Employer

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    Case Manager • Huntingtown, MD, US

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