Administrative Support Specialist

About You

Are you a customer service superstar who enjoys making great things happen for other people? Do you thrive on the sense of accomplishment from a job well done and take pride in knowing your work has a positive impact on others? If you are looking to share your excellent customer service skills and experience with an equally passionate team of service givers, we want you to join our team. The Administrative Support Specialist role is a unique position in our company that provides great insight to all departments and how we work together to meet our goals and fulfill our mission.

We are looking for a dynamic individual to fill an important role on our team. We need someone who is detail-oriented, self-motivated and has a positive attitude. We are looking for an individual who is passionate about fulfilling the needs of others and enjoys being a solutions provider. If you consider yourself the "go-to" person, this opportunity may be the one for you! You will play an integral role in our process of delivering the best products and service to our clients as well as helping to ensure the compliance and integrity of our internal policies and procedures.

This position reports directly to our Human Resource Manager who is passionate about the experience of individuals with our organization, both clients and team members. You will be supported with on-the-job training, additional learning and development opportunities, and the strong relationships you will develop with your new work family. You will have the benefit of working with the latest industry-leading technology and learning more about the ever-changing world of payroll and human resources.

About Us

At Jenn Full Demo Site, our core focus is growing a reliable business with passionate people. We are committed to providing our client partners with a strong relationship built on experience, knowledge, respect, and trust. We support their businesses by offering the latest technology, customized training, and top-notch customer service. We are an employee-first organization who values collaboration, culture, personal and professional development, and regular feedback. As a multiple year nominee for CityBusiness Best Places to Work and a recent Inc 5000 and LSU 100 inductee, we are proud of our progress and enjoy celebrating our successes with our team.

We believe in working hard and playing hard, so we make time for the fun stuff, too. Fall Festival, Easter Egg hunts, and Escape Rooms are just a few of our past events. We also enjoy monthly team events like potlucks, breakfasts, game days, and theme days. We have an annual crawfish boil where our families are invited as well as an annual holiday party. Our Wellness Committee encourages healthy habits by promoting health challenges and scheduling team events such as yoga and lunch-and-learn seminars. It is also important for us to give back to the community that supports our growth. This year, our charity of choice is NOFA Nola (No One Fights Alone), and we participate in and support NOFA events throughout the year to reach our committed annual goal. If you're looking for a "family" environment where you are appreciated and recognized for your contributions, Jenn Full Demo Site is the place for you!

About the Position

The detail-oriented, energetic, people-focused team player will :

• Ensure all visitors are greeted properly, determine the nature of their visit, and have them sign the visitor's log before proceeding beyond the reception area.
• Answer phone calls and direct them to appropriate parties or take messages.
• Sort and distribute incoming mail and packages, following established procedures.
• Perform general office duties such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Photocopy, scan, file / archive, and retrieve documents ensuring appropriate safeguard of such documents related to confidentiality.
• Conduct research, compile data, and prepare papers for consideration and presentation by managers and executives.
• Verify ACH, Tax Deposit, and Bank Account Reconciliation processes.
• Print, sort, package, and arrange delivery for client checks, reports, and quarterly and annual returns per client delivery instructions.
• Schedule preventive maintenance and on-demand service appointments with equipment vendors.
• Manage inventory of office supplies and equipment.
• Other duties as assigned.

The Boring Stuff