Description
Capital Veterinary Specialists is seeking an ER / ICU Supervisor to help lead our amazing emergency team! Now offering a $2,000 SIGN-ON BONUS!
Job Duties :
- Provide day-to-day coaching and supervision of ER / ICU technician team members.
- Ensure there are set OSHA regulations for the hospital and team members are trained appropriately. Conduct hospital safety meetings at least every 6 months.
- Maintain and oversee the Radiology compliance in the hospital; to include dosimetry badge reports and exchanges, exposure checks for protective equipment, and patient logs.
- Maintain PPE logs and ensure we always have appropriate PPE.
- Maintain and oversee cleaning and maintenance of all laboratory equipment, including maintaining a checklist for each piece of equipment.
- In conjunction with other hospital leaders, Maintain Policies & Procedures for the medical support team; meet with Hospital Administrator about concerns and policies needed.
- Work with the Department Leads to ensure team members are providing adequate support and departments are running efficiently.
- Brainstorm with the leadership team about ways to improve efficiencies and ways to help our teams provide better patient care.
- Oversee schedules for medical support team members within the set budget of the department at least 90 days in advance.
- Manage and approve time-off requests for emergency department technicians per hospital policy ensuring appropriate coverage for each department when approving.
- Coordinate the holiday schedule for technician team members at least 2 months in advance to ensure adequate coverage during busy holidays.
- Perform 1 : 1 conversations and supply feedback for all emergency technicians monthly.
- Assist the Hospital Administrator in the hiring, accountability discussions, and termination of team members as needed.
- Oversee training of all new ER team members; ensure all leaders are providing accurate training and providing regular feedback.
- Perform employee evaluations and reviews for ER team members with the assistance of the Hospital Administrator.
- Manage daily, weekly, and monthly cleaning and maintenance checklists for the technician teams to ensure completion of assigned duties and appropriate cleanliness of the hospital
- Assist any team member as needed to provide a relationship-centered practice.
- Perform other duties as assigned
Leadership Capabilities :
Acts as a champion for change and identifies documents, shares, and promotes best practices.Drives accountability of all team members in achieving goals.Facilitates clear and consistent communication within the leadership team, with all team members and with clients.Consciously leads by example to shape a positive culture based on trust and teamwork that caters to the needs of our clients.Demonstrates leadership and collaboration by building relationships and rapport with staff teams quickly and actively engaging the team in collective problem-solving.Excellent trainer of individuals on systems, process, and how to be successful as part of the team.Manage time and tasks of yourself and the team appropriately remaining flexible to provide support as needed.People Management Capabilities :
Partner with the Practice Manager to address staffing needs including hiring, training, reviewing, and disciplining of staff.Implements performance-based incentive, rewards, and recognition programs.Creates staff schedule and manages labor costs to budget.Provides leadership, coaching, and mentoring to elevate the team to increased performance and productivity levels.Conduct 1 : 1 conversation with all members of the technical team at least quarterly.Passionate about maintaining a safe, harassment-free work environment by providing resources, support, and supervision to the team.Client Service Capabilities :
Demonstrates and reinforces the highest level of client service.Resolves client issues and escalations; oversees client follow-up communication.Drives client visits through strategic client communication.Heads off and resolves client concerns in a courteous and timely fashion.Always assumes positive intent when dealing with any situation.Growth & Development Capabilities :
Participate in the development and implementation of hospital procedures and policies.Design workflow systems and processes that consistently drive results with the end goal of providing an outstanding client and pet experience.Identify growth and innovation opportunities based on experience and interaction with team members.Manages priorities across and within areas of the hospital; ability to productively prioritize tasks.
Job Requirements :
75% floor responsibilities and 25% administrative
CVT or RVT preferred
Minimum 2-3 years emergency experience
Minimum 1-2 years leadership experience
Some nights and weekends required
Some on-call required
SIGN-ON BONUS : $2,000
Compensation negotiable based on credentials and experience with a hourly pay rate starting at $30 - $34 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
We offer an amazing benefits package including PTO, 401k, Medical / Dental / Vision Insurance, generous pet discounts, and MUCH MORE! Apply today!