Lead Store Associate

Overview

Lead Store Associate at Curaleaf. Lead role combining guest experience as a Store Associate and Leader on Duty, supporting the Management team in day-to-day operations, and maintaining a positive, energetic presence on the sales floor.As a key brand ambassador, educate guests on innovative products and promotions.

Type of Work : Full-Time

Shift Availability : The candidate must have open availability on weekdays, evenings, weekends, and holidays.

Starting Hourly Pay Rate : $17.50 / hr

Location : 5400 NW 72nd Ave, Miami, FL 33166

Who You Are

As a Lead Store Associate, you will provide an exceptional experience to all guests and team members as both a Store Associate and Leader on Duty. You will support the Management team in day-to-day operations, lead by example with strategic selling, and maintain a positive, energetic presence on the sales floor. You will educate guests on our innovative products and promotions and act as a brand ambassador.

What You'll Do

• Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.
• Plan the day, including effective use of the daily schedule and business reports, and assign tasks based on workflow demand.
• Identify business opportunities through reporting and define appropriate actions to drive results.
• Communicate divisional directives to Store Associates.
• Use in-the-moment floor coaching to ensure a guest-focused team environment, driving sales and anticipating guests' needs.
• Coach associates on guest interactions and performance to maximize productivity and capture guest opportunities.
• Manage guest and patient concerns and partner with management on team member concerns.
• Deliver in-the-moment feedback to team members around guest interactions and recognize successes to drive associate engagement.
• Leverage Curaleaf's tools to make effective decisions, ensuring productivity and a great guest experience.
• Ensure operational excellence through execution of Standard Operating Procedures and processes.
• Assist in execution of tasks within designated time frames (promotional updates, stock replenishment, cash handling, floor monitoring, inventory counts, and online order processing).
• Protect company assets through loss prevention knowledge and proper manager-on-duty behaviors.
• Perform other duties as assigned by the Store Manager.

What You'll Bring

Even Better If You Have

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

This job operates in a professional retail environment and routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

What We Offer

Not all benefits listed above are available to all employees at all locations.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will provide reasonable accommodations to apply for this position when needed. Individuals adversely impacted by the war on drugs are encouraged to apply.

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