Claims Manager, Insurance & Risk Management

Job Title

Build your career while building NYC schools!

Job Description

The NYC School Construction SCA (SCA) maintains an Owner Controlled Insurance Program (OCIP) for all contractors and sub-contractors and an Operational Insurance Program for the SCA and its employees. The SCA Claims Manager, Insurance & Risk Management reports directly to the Senior Manager, Insurance & Risk Management with strategic oversight by the Chief Operating Officer (COO), and is responsible for managing the entire claim life cycle (including incident investigation, evaluation, reservation, negotiation, and resolution) of reported General Liability, Workers Compensation, Builders' Risk, Environmental, Auto, Cyber, and Property Damage claims. The Manager also supports the COO and Risk Management team efforts to promote the SCA goals of safety, loss prevention and risk mitigation.

Responsibilities

Claims Management & Investigation :

• Timely coverage analysis and communication with the Senior Manager, Insurance & Risk Management, COO, and other members of the Insurance & Risk Management team based on application of policy information, facts or allegations of each incident or claim.
• Investigates each claim through prompt contact with appropriate parties such as SCA staff, contractors, claimants, witnesses, brokers, TPA, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Verifies claims are properly coded.
• Takes necessary statements. Identifies resources for specific activities required to properly investigate claims such as subrogation, loss control, medical consultants, and surveillance, fire or fraud investigators and other experts.
• Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
• Recognizes claims based on severity protocols for timely referral to and discussion with the Senior Manager, Insurance & Risk Management, and COO.
• Keeps effective diary management system and maintains claims files to ensure that all claims are handled timely and efficiently.
• Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
• At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity, expense, and settlement reserves.
• Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority.
• Negotiates disposition of claims with the Senior Manager, Insurance & Risk Management, COO, broker, carrier, and TPA as well as claimants or their representatives.
• Recognizes and implements alternate means of resolution.

TPA / Litigation Management :

Data Analytics & Systems :

Risk Management & Interdepartmental Coordination :

Preferred Qualifications

Minimum Qualifications

Posting Closing Date : 10 / 14 / 25

Civil Service Classification : Pending Jurisdictional Classification

Salary Range : $91,193.00 - $155,274.00

Education : Baccalaureate : Business Administration, Baccalaureate : Finance, Baccalaureate : Risk Management, Insurance Law, Criminal Justice, Business or related field

Certifications (if required)

Work Experience : A satisfactory combination of education and experience.

It is the policy of the New York City School Construction Authority (NYCSCA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizen status, physical or mental disability, race religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, the NYCSCA will provide reasonable accommodations for qualified individuals with disabilities.

The New York City School Construction Authority participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.