Carrier Login / Licensing Assistant

Join The Cross Family Of Agencies

Member of incoming call group which responds to and distributes incoming calls to the respective departments / employees.

Member of the Zendesk ticket system :

Responding to ticket requests as assigned by the coordinator

Responding to carrier requests for agent and agency licenses as assigned by the licensing and contracting coordinator.

Support for :

• Agent Terminations of logins and appointments
• Resolve appointment and login issues
• New and existing agent appointment and login requests