Maintenance Technician Levels I & II; Facilities, Real Estate, and Planning

External Applicants :

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents :

Navigate to the "My Experience" application page.

Locate the "Resume / CV" document upload section at the bottom of the page.

Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note : The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees :

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Level I - Working under direct supervision, assist with general and preventive maintenance services as directed to ensure proper operation of campus facilities, operations, and services.

Level II - Working under minimal supervision, with a high degree of accuracy and attention to detail, performs reactive and preventive maintenance services to ensure proper operation of campus facilities operations. This person is expected to be fully proficient in their respective trade.

Job Description

We offer a Monday - Friday schedule, 5 weeks of paid time off plus holidays, uniforms, safety shoes, and more!

University benefits such as health / dental / vision / retirement can be found here : https : / / hr.wfu.edu / benefits /

Essential Functions :

Electrical : performs / assists with repairs to electrical systems, outlets, and cords; assists with installation of motors and belts; responds / assists with responses to all electrical work requests; performs / assists with preventive maintenance on electrical equipment as scheduled.

Plumbing : stops overflowing and clogged toilets; unstops showers and sinks; assists with repairs to valves, gaskets, and lines (this includes but is not limited to water, sewer, steam, and condensate lines); responds / assists with responses to all requests for plumbing service as directed; responds / assists with performing preventive maintenance on plumbing equipment as scheduled.

HVAC : responds / assists with repairs to all types of industrial HVAC equipment – this includes responding / assisting with repairs on fan coil units; changing filters and fan belts; opening HVAC drains; responding / assisting with responses to all work requests for HVAC needs; also includes responding / assisting with preventive maintenance on HVAC equipment as scheduled.

Carpentry : responds / assists with work on carpentry repairs on doors, door hardware, windows, storm window fabrication, walls, shelving, and other carpentry repairs as needed.

Painting : responds / assists with patching, caulking, priming, staining, and painting ceilings, walls, doors, windows, and other items as needed.

Act in the capacity of a general maintenance technician in assigned buildings, performs / assists with preventive maintenance tasks, and work orders.

Performs other duties as assigned.

Other Functions

This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside / outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.

Provide excellent service to internal and external department customers.

Reports all matters of safety to the appropriate Supervisor and to the Safety Director if necessary.

Follows all University and departmental policies and procedures.

Required Education, Knowledge, Skills, and Abilities :

Level I

High school diploma with one to three years related experience, or equivalent combination of education and experience.

Valid driver's license with a good driving record; must be insurable.

Ability to effectively communicate in English with students, faculty, and staff.

Ability to read, understand, and abide by all safety policies and procedures.

Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

Ability to use an iPad or similar to review daily work orders and enter comments.

Basic knowledge and skills in the preventive maintenance, repair, and installation of building systems as needed. These systems include, but are not limited to, HVAC, plumbing, electrical, carpentry, and building interiors.

Level II-

High school diploma plus specialized training with three to five years related experience or equivalent combination of education and experience

Proficient knowledge and skills in the preventive maintenance, repair, and installation of building systems as needed. These systems include, but are not limited to HVAC, plumbing, electrical, carpentry, and building interiors. Specialization in specific areas may be required.

Valid driver’s license with a good driving record must be able to meet the requirements of the University’s automobile insurance.

Ability to effectively communicate in English with students, faculty, and staff sufficient to perform the duties of the position.

Ability to read, understand and abide by all safety policies and procedures.

Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

Ability to utilize an Ipad or similar device to work with our Maintenance Management System.

Physical Requirements :

Heavy work. Talking, hearing, climbing, stooping, kneeling, standing, walking, lifting, pushing, pulling, grasping. Close visual acuity is required to perform activities such as the operation of machines, the use of measurement devices, and / or visual inspections of small parts or devices. Subject to both environmental conditions : Activities occur inside and outside. Subject to hazards.

Preferred Education, Knowledge, Skills, and Abilities :

Level I-

Specialized training in a skilled trade.

Familiarity with facilities maintenance.

Level II-

Technical License and / or Certification preferred.

Accountabilities :

Responsible for own work only

Additional Job Description

Time Type Requirement

Full time Note to Applicant :

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his / her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.