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Business Developer
Business DeveloperThe Davey Tree Expert Company • New Haven, CT, US
Business Developer

Business Developer

The Davey Tree Expert Company • New Haven, CT, US
5 days ago
Job type
  • Full-time
Job description

Business Developer

The Business Developer is responsible for developing new business and sales opportunities, enhancing customer relationships, and ensuring a seamless collaboration between various Davey Tree service lines with a focus on defined markets for Commercial Landscape Services and Residential and Commercial Tree Care growth, as well as cultivating business prospects for all other applicable Davey service lines.

The Davey Tree Expert Company and its subsidiaries value each individual and strive to encourage diverse ideas and perspectives to inspire collaboration and empower our employees. We believe our commitment to building a culture of belonging by treating everyone with respect, dignity, empathy, and care is critical to achieving our vision and mission.

The Business Developer is an exempt, full-time employee position. The person must reside in the Greater Detroit or Toledo, Ohio area.

Supervisory Responsibilities :

  • Supervision and assistance with assigning team members throughout the entirety of a project and / or its development, as needed.
  • Assigns tasks and responsibilities to team members based on project development or bidding process.

Job Duties

  • Develop and cultivate new business and sales opportunities tailored to clients' needs for solutions on their properties in defined markets for Commercial Landscape Services, Residential and Commercial Tree Care, and all other applicable Davey service lines.
  • Work closely with Operations to retain business and future client opportunities through exceptional customer service and communication for the client and Davey teams.
  • Collaborate with Commercial Landscape Services, Residential and Commercial Tree Care, Davey Resource Group, Utility, and other Davey service lines to coordinate operational support and sales assistance required for new business and sales opportunities.
  • Adhere to the operational approval flowchart for development opportunities and enlist the appropriate support as necessary.
  • Coordinate with the represented service line to proactively address and resolve customer complaints related to sales and service, ensuring a high level of customer satisfaction.
  • Continuously monitor customer preferences and industry trends to determine the focus of sales efforts and adapt accordingly, based on the team's strategies and insights gained.
  • Maintain accurate reporting, record keeping, and data management within the Customer Relationship Management (CRM) data system to track and analyze sales and customer interactions as well as internal team reporting, QlikSense, and other platforms for data verification and accurate history.
  • Communicate with the appropriate managers and sales teams about sales generated and sold and provide timely follow-up communication.
  • Participate in weekly sales calls to align strategies and maintain a cohesive team effort.
  • Report timely and accurately to supervisor and teammates.
  • Perform other related duties as assigned.
  • Follow all company policies, procedures, and work rules.

    • Competencies

  • Uses strategy and insight to reach deals or compromises, driving a strong sales outcome.
  • Builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent customer service to internal and external customers.
  • Actively participates in internal and external professional development and training, and successfully applies newly acquired skills.
  • Applies excellent organizational and time management skills.
  • Contributes to a productive team environment by actively participating in meetings, attentively listening, seeking clarification, and accurately interpreting and carrying out detailed written and oral instructions.
  • Communicates and presents information clearly, accurately, and professionally in positive and negative situations and in answering questions with employees, clients, and members of the public, responding appropriately and timely to requests for service and assistance.
  • Follows safety and security regulations applying appropriate actions based on guidelines and training.
  • Adheres to applicable laws and regulations while upholding organizational ethics and policies.

    • Qualifications

  • Required : Ability to complete required training.
  • Required : Valid Driver's License.
  • Required : High school diploma or equivalent.
  • Required : Ability to acquire applicator licenses as necessary per state requirements.
  • Required : ISA Certified Arborist or Landscape Professional Certification or the ability to obtain credentials within a specified timeframe.
  • Required : Proficient in Microsoft Office, including Excel, and other computer or software programs necessary to complete job duties.
  • Preferred : Associate or bachelor's degree in landscape, arboriculture, horticulture, or related field.
  • Preferred : Sales or operational experience in the field of landscape, arboriculture, horticulture, or related field.

    • Additional Information

    What we offer :

  • Paid time off and paid holidays.
  • Opportunities for advancement.
  • All job specific equipment and safety gear provided.
  • 401(k) retirement savings plan with a company match.
  • Employee-owned company and discounted stock purchase options.
  • Group Health Plan.
  • Employee Referral Bonus Program : Send-A-Friend.
  • Locations throughout the United States in major cities and desirable areas.
  • Career Development Program supported by industry expert safety specialists and skilled trainers.
  • The Davey Tree Family Scholarship for children of employees.
  • Charitable matching gift program.
  • All listed benefits available to eligible employees.

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