Front End Lead Full Time

Front End Lead

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ's

BJ's pays weekly

Eligible for free BJ's Inner Circle and Supplemental membership(s)

Generous time off programs to support busy lifestyles

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

Benefit plans for your changing needs

o Three medical plans

• , Health Savings Account (HSA), two dental plans, vision plan, flexible spending

401(k) plan with company match (must be at least 18 years old)

Job Summary (Full Open Availability Required)

Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership / member experience goals and results. Ensures that all membership products are offered and Member orders / requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.

Leadership :

Team Members :

Members :

Club Standards : Lead teams to deliver GOLD club standards daily.

Primary Tasks, Responsibilities, and Key Accountabilities

Qualifications

Environmental Job Conditions