Bi-lingual Spanish Call Center Representative (on-site)

Bi-lingual Spanish Call Center Representative (on-site)

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Bi-lingual Spanish Call Center Representative (on-site)

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CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you!

We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives! Ready to join us?

What You'll Be Doing

• Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency.
• Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency.
• Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs.
• Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies.
• Actively work up to 80 accounts per day.
• Follow all company policies and state and federal laws applicable to debt collection.
• Overcome objections and negotiate payments to help the customer regain current account status.
• Attend team meetings, support other company initiatives as needed.
• Perform other duties as assigned.

Essentials That Will Make You Successful

What We're Offering

EEO Statement

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

Job Type : Full-time

Pay : Hourly pay + bonus + benefits

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

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