Senior AWS EngineerCoretek Labs • CT, United States
Senior AWS Engineer
Coretek Labs • CT, United States
4 days ago
Job type
- Full-time
- Quick Apply
Job descriptionBachelor's degree or equivalent in IT-related field. 5+ years of software engineering experience. Hands-on expertise with Amazon Connect and core AWS services. Proficient in JavaScript, ReactJS, Node.js. Experience with VoIP, SIP, SIP Clusters, SBCs. Strong background in building call flows and contact center routing. Expertise in prompt engineering, NLP, and ML frameworks. Skilled in API integrations (RESTful, middleware). Excellent collaboration and communication abilities. Experience with Java. Familiarity with IVR systems and IVR-to-bot migration. Test automation experience. Knowledge of GCP, Azure, Splunk. Experience with Salesforce or Pega. Working knowledge of MongoDB Atlas.
Job Summary (Senior AWS Engineer)
- Design, develop, and maintain contact center solutions using AWS (Amazon Connect, Lambda, EventBridge, Notification Services, CloudWatch, Cloud Logging, CloudFormation).
- Build and optimize call flows, routing logic, and IVR systems, including strategies for IVR-to-bot migration.
- Implement prompt engineering for conversational AI and integrate NLP / ML frameworks into telephony workflows.
- Develop and maintain applications using JavaScript, ReactJS, and Node.js.
- Ensure seamless API integration with RESTful services and middleware.
- Configure and manage VoIP, SIP, SIP Clusters, and Session Border Controllers (SBCs).
- Utilize GitHub and GitHub Actions for version control and CI / CD automation.
- Collaborate with cross-functional teams to deliver high-quality solutions and ensure security / compliance.
- Monitor and troubleshoot system performance using AWS monitoring tools (CloudWatch, Cloud Logging).
- Apply strong teamwork and communication skills in a dynamic environment.
Required Skills / Qualifications :
Nice to Have :
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Aws Engineer • CT, United States
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