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Senior Manager, Digital Innovation
Senior Manager, Digital InnovationBD (Tissuemed Ltd) • Covington, GA, US
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Senior Manager, Digital Innovation

Senior Manager, Digital Innovation

BD (Tissuemed Ltd) • Covington, GA, US
3 days ago
Job type
  • Full-time
Job description

Overview

Senior Manager, Digital Innovation role at BD (Tissuemed Ltd). The makers of possible. BD is a leading global medical technology company dedicated to advancing the world of health.

Job Description Summary : The Senior Manager, Digital Innovation for the Home Care division oversees the strategic direction, execution, and performance of the PureWick™ direct-to-consumer digital experience. Responsibilities include building, managing, and optimizing an end-to-end e-commerce website, buy flows, and customer journeys, leveraging expertise in e-commerce initiatives, site merchandising, user experience strategy, A / B testing, customer segmentation, and personalization.

Responsibilities

  • Oversee the strategic direction, execution, and performance of the PureWick™ direct-to-consumer digital experience.
  • Build, manage, and optimize an end-to-end e-commerce website, including buy flows and customer journeys.
  • Leverage expertise in e-commerce initiatives, site merchandising, user experience strategy, A / B testing, customer segmentation, and personalization.
  • Manage and optimize various CRM and CMS tools and platforms.
  • Develop and implement winning digital commerce strategies, customer buy flows, and creative strategies.
  • Analyze and report on e-commerce initiatives and KPIs.
  • Align business requirements with program and project requirements and execution.
  • Modify, pivot, and update strategies and tactics based on business needs.
  • Manage cross-functional campaigns while managing multiple projects concurrently.

Education

  • Bachelor's degree required; MBA preferred.
  • Experience

  • Minimum 5 years of experience managing e-commerce websites and working in a performance-driven e-commerce environment while managing the end-to-end customer journey and KPIs.
  • Proven track record of delivering high-performing user experiences and effectively managing a variety of CRM and CMS tools and platforms, with Salesforce or similar experience preferred.
  • Expertise in digital commerce, customer buy flows, A / B testing, and winning creative strategies required.
  • Ability to understand business needs and align requirements with program and project execution.
  • Flexibility to modify, pivot, and update strategically and tactically based on business needs; expertise in cross-functional campaigns and project management required.
  • Experience in the healthcare space is preferred.
  • Work Arrangement

    BD emphasizes on-site collaboration in many roles, with a typical requirement of in-office presence; remote arrangements will be indicated in the job posting. Employment may be contingent upon proof of vaccination where required by location, with accommodations considered per applicable law.

    Why Join Us?

    A career at BD means valuing your opinions and contributions, encouraging you to bring your authentic self to work, and fostering ongoing learning and growth. You will be part of a culture that aims to reinvent the future of health and make the world a better place.

    To learn more about BD, visit https : / / bd.com / careers

    Equal Opportunity

    Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital status, disability, military status, or other legally protected characteristics.

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