IT Operation Analyst

Job Description

Job Description

The IT Operations Analyst supports the day-to-day operations of the IT department by managing billing, assets, and administrative workflows while providing front-line technical support. This role ensures operational efficiency across IT financial processes, asset lifecycle management, and end-user support.

The ideal candidate is detail-oriented, organized, and tech-savvy — capable of balancing administrative accuracy with hands-on IT support in a fast-paced environment.

Key Responsibilities

Financial & Billing Management

• Manage and reconcile all IT-related billing, including internet, phone, software subscriptions, and cloud services.
• Track and process invoices for approval and payment, ensuring coding accuracy to the correct cost centers or departments.
• Review and validate monthly vendor statements to ensure service accuracy and resolve billing discrepancies.
• Maintain a monthly billing tracker to forecast and report IT expenses.
• Assist in budgeting and expense analysis for recurring IT costs.

Asset & Inventory Management

Administrative & Credit Card Management

IT Support (Level 1)

Qualifications

Experience :

Skills :

Benefits

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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