Receptionist

Job Description

Join a patient-first specialty clinic as our Medical Receptionist . You’ll own front-desk operations—greeting patients, managing check-in / out, scheduling, and insurance verifications—while protecting PHI and supporting a fast, collaborative care team.

What You’ll Do

Welcome patients; check in / out , confirm demographics, and route charts

Schedule return / consult appointments; support provider calendars

Verify insurance benefits / authorizations; collect copays, deductibles, coinsurance

Answer a busy multi-line phone professionally; triage messages to clinical / admin teams

Maintain accurate EMR records (scan, upload, document) and daily front-office workflows

Serve as a liaison between patients and clinical staff; provide excellent service at the desk and by phone

Uphold HIPAA and clinic policies; keep the front office organized, clean, and patient-ready

Required Qualifications

High school diploma or equivalent

1+ year medical front office or patient access experience (preferred but not required)

MediClear or equivalent HIPAA certification (required)

Working knowledge of insurance basics and EMR systems

Comfortable with Windows-based software and Microsoft Office (Word / Outlook)

Clear, courteous communication; strong attention to detail and multitasking

Requirements

Assistant