DEPARTMENT SECRETARY- FULL TIME

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

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Overview

• OFFICE OPERATIONS-Responsible for front line operation of patient flow and referrals in extremely busy cardiac, pulmonary and peripheral arterial disease programs / supervised exercise training (PAD / SET).
• EPIC CADENCE – REFERRALS / INSURANCE CHECKS / SCHEDULES / CHECK-IN / OUT
• REFERRALS-Need to be extremely familiar with all qualifying diagnoses for both cardiac, pulmonary and PAD / SET rehab. Knowledge of medical terminology and lab.
• INSURANCE, BILLING- Verify insurance information for all referrals using EPIC, Insurance Portals (i.e., Navinet, Availity, PEAR, etc), or calling insurance company to verify copay and coinsurance amounts.

SCHEDULING / REGISTRATION-

Work with staff for schedules

Update staff calendars in EPIC

Call patients to schedule correct rehabilitation program. Inform the patient of copay or coinsurance

If outside referral, must be able to transcribe referral into EPIC for scheduling

Scan pertinent documentation needed for insurance authorizations or precertification

Complete patient registration in EPIC which includes completing any incomplete tasks listed in the sidebar. If patient is new to Cooper create new Medical Record and complete all required information

Complete patient chart and review with the assigned staff member

Experience Required

Education Requirements

License / Certification Requirements