Remote Retention Specialist

A company is looking for a Remote Retention and Recovery Specialist.

Key Responsibilities

Interact with clients and representatives to secure the return of rental equipment

Manage incoming calls and assist with customer inquiries and complaints

Document call details and maintain accurate customer files

Required Qualifications

High School Diploma or GED required

Zero (0) plus years of experience or equivalent combination of education and / or experience

Self-motivated with the ability to work independently and in teams

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Ability to work flexible hours and overtime when needed