Job Opportunity At Advanced Physical Therapy
Advanced Physical Therapy has several locations serving the Metro Detroit area for more than 30 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed physical therapists develop treatment plans based on the individual's unique needs. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!
Medical Receptionist
We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Grosse Pointe Woods, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.
Responsibilities include :
- Greet patients warmly and provide outstanding customer service
- Manage patient scheduling and coordinate care from initial evaluation to discharge
- Answer phone calls promptly and professionally
- Perform data entry and maintain accurate electronic medical records
- Verify and update patients' personal and financial information
- Collect, post, and deposit patient payments
- Manage incoming and outgoing correspondence, including faxes and emails
- Maintain a clean and organized reception area
- Assist with various administrative tasks as needed
- Collaborate with medical staff to ensure smooth daily operations
- Uphold patient confidentiality and adhere to HIPAA regulations
Qualifications :
High school diploma or equivalentMinimum of 1 year experience in a medical front office settingExcellent verbal and written communication skillsStrong customer service orientationProficiency in Microsoft Office Suite, particularly Word and ExcelExperience with medical software and electronic health records systems (preferred)Knowledge of medical terminology and HIPAA regulationsExceptional organizational and time management skillsAbility to multitask effectively in a fast-paced environmentDetail-oriented with a high level of accuracy in workFlexible availability to accommodate various shift schedulesTeam player with a positive attitudeProfessional appearance and demeanorAdditional Information :
Company Perks :
Multiple opportunities for professional development, specialization, and leadershipEmployee discount plansFamily-friendly work environmentInvestment from a company that wants you to succeed and thriveWe are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.