Retail Sales Associate (Seasonal) – New Balance
Overview
Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.
Responsibilities
- Provide customer service using proper selling techniques, product knowledge, and the GUEST service model : greet, assess needs, educate on product features, solve problems, and close the sale.
- Correctly measure and fit customers with appropriate New Balance product.
- Inform customers about any current promotions.
- Maintain the sales floor : keep it neat, organized, and well stocked; label and price mark items properly.
- Protect merchandise by monitoring floor, attaching / detaching security tags, and reporting shrinkage or security violations.
- Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near-miss incidents.
Qualifications
Must be 18 years of age or older.People person with strong verbal communication skills.Past retail experience preferred but not required.Strong customer service orientation and ability to flourish in a team environment.Familiarity with cash register functions and ability to perform basic math quickly.Willingness to work a flexible schedule that may include weekends and holidays.Ability to lift 4 lbs. frequently; lift up to 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods; climb ladders occasionally; climb and descend stairs frequently.Physical Requirements
Lifts 4 lbs. frequently; lifts up to 8 lbs. occasionally.Kneels or squats frequently.Moves boxes of product up to 50 lbs. (with assistance if necessary).Stands for extended periods of time.Climbs ladders occasionally.Climbs and descends stairs frequently.Benefits
New Balance offers a comprehensive traditional benefits package including medical, dental, vision, life insurance, and 401(k). You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays, and generous parental leave. Additional nontraditional perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support, and various mentorship programs.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and / or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
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