Front Office Assistant

Location : Detroit, MI Job Type : Full-Time | Entry-Level Salary : Competitive, based on experience

About Us :

Christ Child House is a leading residential treatment center and foster care agency dedicated to providing a safe and nurturing environment for at-risk youth. We value collaboration, integrity, and a positive work environment. We are seeking a highly motivated, r eliable Receptionist, with meticulous organization skills, to be the first point of contact for visitors, staff, and clients. If you are detail-oriented, friendly, and eager to make a difference, you are encouraged to apply!

Responsibilities

Answer, screen, and direct incoming phone calls using a multi-line phone system.

• Greet and assist visitors in a courteous and professional manner.
• Draft, type, and proofread letters, emails, and other correspondence.
• Manage and organize electronic and paper files.
• Maintain office supplies and ensure common areas remain tidy and organized.
• Schedule appointments, meetings, and conference calls as needed.
• Assist with data entry, reports, and spreadsheets using Microsoft Office and Excel.
• Handle incoming and outgoing mail and packages.
• Provide administrative support to staff and leadership as assigned.
• Exercising initiative and ownership to address gaps and ensure operational continuity.
• Supporting staff with administrative tasks including some local travel.
• Demonstrate strong problem-solving skills when addressing inquiries, resolving scheduling conflicts, or handling unexpected issues in the office.
• Exercise good judgment and initiative in identifying and resolving administrative or customer service challenges .
• Must have the ability to handle sensitive and confidential information with professionalism.
• Professional demeanor and positive attitude required.
• Must pass a background check and clearances in accordance with State regulations.

Qualifications

Benefits :