Senior Human Resources Generalist

SUMMARY / OBJECTIVE

A HR professional to provide strategic and comprehensive HR generalist support, reporting directly to the HR Manager. This role is responsible for supporting key HR functions such as performance management, benefits compliance, employee relations, and HR systems administration. While not directly responsible for leading talent acquisition, the Senior HR Generalist will collaborate with the recruiter as needed and may assist with recruiting-related tasks during periods of low HR activity. The position plays a critical role in aligning HR practices with the organization’s strategic goals and ensuring consistent, compliant, and effective HR operations.

ESSENTIAL FUNCTIONS

• Support Strategic HR Initiatives : Act as a key partner to the HR Manager in executing company-wide HR strategies, policies, and programs aligned with business goals in the retail construction services space.
• Employee Relations & Engagement : Serve as a primary contact for employee relations issues, providing guidance, conflict resolution, and promoting a positive work environment across field and corporate teams.
• Recruitment Oversight & Support : Provide direction and mentorship to the Recruiter Coordinator, assisting with sourcing strategies, candidate evaluation, and troubleshooting recruitment challenges for both field and corporate roles.
• Onboarding & Offboarding : Manage and continuously improve onboarding and offboarding processes to ensure smooth and compliant experience for new hires and exiting employees.
• Compliance & Recordkeeping : Ensure HR practices comply with federal, state, and local employment laws. Maintain accurate employee records, I-9s, and other documentation in accordance with company policy.
• Benefits & Leave Administration : Support benefits enrollment, employee inquiries, and leave management (FMLA, ADA, etc.), working closely with third-party providers and internal stakeholders.
• HR Reporting & Metrics : Prepare and analyze HR reports (e.g., turnover, headcount, recruitment metrics) to support data-driven decision-making and strategic planning.
• Provide HR generalist support in employee relations, performance management, policy interpretation, and compliance
• Collaborate with HR Manager and leadership on employee engagement, workforce planning, and organizational development.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.
• Handles HRIS (UKG) troubleshooting.  Support and build an improved platform when necessary.
• Maintains knowledge of trends, best practices, regulatory changes, and new technology in human resources, benefits, and compliance.
• Assists in performing plan audits including 401K audits, etcetc. Perform analysis on the data. Prepare presentations.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job, but more of a general nature. Employees may be asked to perform duties not listed as required by business needs. Duties, responsibilities and activities may change at any time with or without notice

WORKING ENVIRONMENT

The work environment is consistent with a professional office setting. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

SUPERVISORY RESPONSIBILITIES

DIRECT REPORTS

QUALIFICATIONS

REQUIRED EXPERIENCE

PREFERRED EXPERIENCE

REQUIRED EDUCATION

PREFERRED EDUCATION

ADDITIONAL ELIGIBILITY QUALIFICATIONS