Float Teller - Carolina Region

Float Teller - Carolina Region

Job Category : Branch Delivery

Responsibilities :

• Serve customers, prospective customers, and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures
• Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries, or issues.
• Refer loan and deposit customers or prospects to subject matter experts
• Complete ongoing product knowledge, digital product knowledge, financial services, and sales-oriented training in addition to all required course training to sustain broad base of product, service, and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs
• Protect bank assets by adhering to all processes, policies, and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State, or Local regulations impacting teller activity and branch operations
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies, and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

Competencies :

Education - Certifications - Work Experience : High School Diploma or Equivalent required. 0-2 years prior cash handling, sales, or customer service experience preferred.

Physical Requirements : This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency.

Schedule : The expectation for this role is to travel between branches in the Carolina Region for coverage as needed. Potential working hours in this region are Monday through Friday 8 : 30am-5 : 30pm. The home office for this position will be the Easley Office. Expected offices to float to are : Easley, Powdersville, Anderson, Greenville, and possibly Spartanburg on occasion. This position is hourly and full-time. A minimum of 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.