Patient Access / Registration FT days

Patient Access Representative

Employment Type : Full time

Shift : Day Shift

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department.

What You Will Do

Verify insurance requirements

Responsible for upfront collections, co-pays and high deductibles

Ensure that all entries concerning demographic, financial and advanced directives are accurate

Collect non-covered fees

Inputs data into Meditech system

Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc

Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes

Minimum Qualifications

Minimum high school diploma or equivalent, college preferred.

Medical terminology skills.

Relevant medical office, hospital / physicians billing or patient registration experience preferred.

Excellent customer service, verbal communication and interpersonal skills required.

Position Highlights and Benefits

32 Hours 7a-3 : 30p including every other weekend required. Shift and Weekend Differentials will apply

Great Benefits and Health Insurance Coverage - Starting Day 1

Pay Range : $17-24hr

Pay is based on experience, skills, and education.

Ministry / Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.