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Sr. Claims Specialist - Complex Construction

Sr. Claims Specialist - Complex Construction

Arizona StaffingPhoenix, AZ, US
10 hours ago
Job type
  • Full-time
Job description

Sr. Claims Specialist Complex Construction

Zurich North America is seeking a skilled and experienced Senior Claims Specialist to join our Complex Liability Claims team. This role is essential in managing complex, high-exposure construction, and litigation claims, while supporting the New York Labor team to ensure claims are handled efficiently and effectively, with a focus on delivering customer-centric service.

Work-Life Balance & Flexibility

At Zurich North America, we recognize the importance of work-life balance and flexibility in today's work environment. Our ZNA hybrid work model offers employees the autonomy to perform individual tasks remotely, while encouraging in-person collaboration when meaningful. While this role provides significant flexibility, occasional in-office attendance may be required. The selected candidate will work remotely from anywhere in the U.S., with 20% travel expected within the New York metropolitan area.

Key Responsibilities :

  • Manage complex primary and excess high-exposure litigated general liability claims with an emphasis on litigated construction claims, from inception to resolution.
  • Collaborate with colleagues to drive best practices and optimal claims outcomes.
  • Ensure regular communication with clients, brokers, business units, and senior claims management.
  • Proactively manage and resolve high-severity injury claims while adhering to Zurich's best practices.
  • Accurately document claims files, capturing and updating relevant data to ensure compliance with industry standards.

Basic Qualifications :

  • Bachelor's Degree and 8+ years of experience managing litigated general liability claims, including high-severity cases OR
  • Juris Doctor (JD) with 4+ years of experience managing general liability claims, including high-severity cases OR
  • High School Diploma (or equivalent) and 10+ years of experience managing litigated general liability claims, including high-severity cases OR
  • Zurich Certified Insurance Apprentice, with an Associate Degree and 8+ years of experience managing litigated general liability claims, including high-severity cases
  • Must obtain and retain required adjuster licenses
  • Proficiency with Microsoft Office
  • Knowledge of insurance regulations, markets, and products
  • Preferred Qualifications :

  • SCLA, AIC, CPCU certification or a JD
  • 10+ years of experience managing litigated general liability claims, including high-severity cases with an emphasis on construction claims
  • Experience with New York Labor Law
  • Proven skills in claim evaluation, coverage analysis, and negotiation
  • Strong organizational and time management abilities
  • Exceptional verbal and written communication skills
  • Ability to work both independently and in a collaborative team environment
  • At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The proposed salary range for this position is $98,300.00 $161,000.00, with short-term incentive bonus eligibility set at 20%.

    Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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    Complex Construction • Phoenix, AZ, US

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