Manager, Benefits

Benefits Manager

This role is a remote / hybrid position that requires residence in Central Oregon with the ability to travel onsite regularly for meetings.

St. Charles Health System

Job Description

Title : Benefits Manager

Reports To Position : Senior Director of Human Resources

Department : Human Resources

Date Last Reviewed : November 2025

Our Vision : Creating America's healthiest community, together

Our Mission : In the spirit of love and compassion, better health, better care, better value

Our Values : Accountability, Caring and Teamwork

Department Summary : The Human Resources Department provides many services to our multi-hospital organization including : recruiting, employee relations, labor relations, compensation and benefits management, information services, and on-boarding / off-boarding.

Position Overview : The Benefits Manager is responsible for the strategic design, administration, and ongoing management of St. Charles Health System's comprehensive employee benefits programs.

Essential Functions and Duties :

• Oversees the administration of all employee benefit programs.
• Partners with the third-party administrator and stop-loss carrier to monitor plan performance.
• Leads the annual benefits renewal, plan design evaluation, and open enrollment process.
• Analyzes claims trends, utilization data, and benchmarking results.
• Maintains oversight of vendor contracts and performance.
• Ensures compliance with federal and state regulations.
• Manages required filings such as Form 5500, ACA reporting, and other benefit-related disclosures.
• Partners with internal and external auditors to ensure accuracy and adherence to regulatory and policy standards.
• Develops and delivers communication strategies that promote caregiver understanding and appreciation of benefits offerings.
• Uses data analytics to evaluate the effectiveness of current benefits packages and identify opportunities for improvement.
• Responsible for budget development, regular monitoring, accountability, and meeting all operational targets.
• Hires, directs, coaches, and monitors the performance of all direct reports.
• Monitors and ensures all direct reports are current with compliance and safety requirements.
• Provides and oversees team's delivery of customer service.
• Collaborates with teams to review processes and identify / implement opportunities for improvements.
• Supports the vision, mission, and values of the organization.
• Supports the Lean principles of continuous improvement.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality.
• May perform additional duties of similar complexity within the organization, as required.

Education :

Required : Bachelor's degree in a related field Human Resources, Business Administration, Finance or related field.

Preferred : N / A

Licensure / Certification / Registration :

Required : N / A

Preferred : SHRM-CP or SHRM-SCP. Certified Benefits Professional (CBP).

Experience :

Required : Minimum of five (5) years of progressive experience in benefits administration. Minimum one (1) year leadership experience. Experience managing a self-funded health plan.

Preferred : N / A

Personal Protective Equipment :

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Physical Requirements :

Continually (75% or more) : Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%) : Standing, lifting 1-10 pounds, grasping / squeezing

Occasionally (25%) : Bending, reaching overhead, carrying / pushing, or pulling 1-10 pounds. Rarely (10%) : Walking, stooping / kneeling / crouching, climbing stairs.

Never (0%) : Climbing ladder / stepstool, lifting / carrying / pushing, or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level.

Exposure to Elemental Factors :

Never (0%) : Heat, cold, wet / slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

Schedule Weekly Hours : 40

Caregiver Type : Regular

Shift : First Shift (United States of America)

Is Exempt Position? Yes

Job Family : MANAGER

Scheduled Days of the Week : Monday-Friday

Shift Start & End Time : 8a-5p