Concierge PRN ( as needed) NIGHTS 10 : 30pm to 7 : 00am $19 - $20.95 / hour

Job Description

Job Description

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.  Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!  In other words, we are working to create citizenship for all those who work and live in our Communities.

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.  At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.   We believe that by honoring and celebrating our diversity, we create unity.

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.   If your experience is close to what you see listed here, and if you have valid licensure / certification (if required), please still consider applying with us.   We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.  We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!

Job Description

Position Summary

Self-motivated; uses strong hospitality focus, in serving as the first and central point of contact for service related issues. Answers resident questions and assists residents in making reservations for dining, travel, in home service referrals, dry cleaning depository, entertainment attractions, events, etc.  as applicable.  Develops and delivers personalized service. Answers phone, manages in-house mail center and serves as a general referral source.

Essential Duties

• Screens incoming calls; takes messages and / or forwards calls as appropriate.
• Greets and signs in all visitors
• Greets and provides directions or information to residents, visitors, guests and vendors.
• Responsible for sorting and distributing incoming mail.
• Provides clerical assistance as needed. Types letters of correspondence, memorandums, reports, forms, etc. Receives event reservations, schedules guest apartment reservations and updates census, resident directory and birthday list.
• Provides basic information to those inquiring about the community; ensures current marketing brochures are available.
• Responds to Emergency Call System and building alarm system.
• Responsible for administration of Stat Check System.
• Responsible for periodic interior rounds to ensure building is secure.
• Receives and processes work orders for the Community. Manages office equipment and supplies.
• Provides effective and courteous service to all residents, guests and co-workers.
• Handles resident emergency situations in the absence of the Resident Services Director.
• Other duties as assigned.

Qualifications

Basic Qualifications & Experience

Working Conditions / Physical Requirements

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.  This position will be accepting applications on an ongoing basis. Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.

$19 - $20.95 / hour