Salon Receptionist

Salon Receptionist **Starts Immediately

**IMPORTANT COMMUNICATION REQUIREMENT PLEASE READ FIRST

This role is client facing and communication driven.

Fluent spoken English with clear pronunciation, strong vocabulary, and confident articulation is absolutely mandatory.

You must be comfortable speaking with clients on the phone, in person, and via text in a professional, polished, and personable manner. This position requires strong conversational English, excellent listening skills, and the ability to clearly explain services, pricing, policies, and scheduling without repetition or confusion.

If communicating clearly and confidently in English is not one of your strengths, this role will not be the right fit.

Location: Rutherford, NJ

Business: Substance Salon & Barberspa

Compensation: Starting at $16 per hour, with potential to earn $19+ per hour depending on performance and experience

**IMMEDIATE INTERVIEW PRIORITY

This position is being filled quickly. We are prioritizing applicants who are available to come in for an in person interview immediately, including same day or next day. Candidates who can meet promptly will be reviewed and scheduled first. If your availability does not allow for a quick interview, we cannot guarantee the position will remain open. We encourage serious applicants who are ready to move forward to apply and respond promptly.
About Us

Substance Salon has proudly served the Rutherford and Bergen County community for over 16 years. We specialize in premium hair services, bespoke cuts, balayage, and men's grooming, with a reputation built on excellence, style, and luxury client experiences.

We are seeking a Salon Receptionist / Front Desk Coordinator who is more than just the front desk. This role combines client service, sales, operations, and social media management - with a clear growth path into a future salon management role.
Client Experience

Greet and engage all guests with professionalism and warmth

Manage appointment bookings, confirmations, and schedule changes with accuracy

Handle client check-ins, checkouts, and payment transactions smoothly

Resolve client concerns in a timely, solution-oriented manner
Sales Growth

Drive retail product sales by educating clients on benefits

Support service sales by recommending add-ons and promotions

Consistently aim to meet and exceed weekly and monthly sales targets
Social Media and Marketing

Manage salon social media channels including Instagram, TikTok, and Facebook

Create engaging posts, stories, and reels to highlight services and promotions

Collaborate with stylists and management to capture authentic client content
Operations and Administrative Support

Maintain salon cleanliness, organization, and presentation standards

Assist with inventory, retail stock control, and supply ordering

Support team scheduling, daily reporting, and operational flow
Qualifications

Experience in a salon, spa, hospitality, or retail customer service environment preferred

Strong communication and interpersonal skills with a client-first mindset

Tech-savvy and comfortable learning scheduling and POS/CRM systems

Social media management skills with an eye for content and branding

Highly organized, detail-oriented, and able to multitask in a busy salon setting
Who You Are

Mature, professional, and polished in both appearance and communication

Stylish and in touch with beauty, fashion, and social trends

Sales-minded with natural people skills that make guests feel welcome

Strong in business administration and operations: organized, efficient, proactive

Skilled in front desk duties including scheduling, guest check-in, payments, and client support

Social media savvy, able to capture content and build authentic engagement

Excited about the beauty industry and motivated to grow into a management role
What We Offer

Starting pay at $16 per hour with potential to earn $19+ per hour depending on performance in sales, bookings, and retail/service results

Retail and service sales bonuses

Career path into salon management and leadership

Ongoing education and exposure to the latest in beauty and wellness

A creative, professional, and supportive salon culture
Work schedule

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay

• Commission pay
• Bonus pay
• Tips

Benefits

• Flexible schedule
• Paid time off
• 401(k)
• Referral program
• Employee discount
• Paid training