Account Manager
The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.
Requirements:· Maintain customer profiles and enter shipments into McLeod software
· Solicit freight quotations for Spot and Contract markets
· Manage carrier data and negotiate freight contracts
· Schedule and manage pickup and deliveries of shipments.
· Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
· Schedule pickup and delivery and dispatch drivers in accordance with established procedures
· Maintain and update accurate information in company’s operating systems, tracking shipments to completion
· Coordinating daily carrier activities with customers and operations team
· Adhere to established operating procedures while looking for opportunities to measure and improve
Experience:
· At least Two (2) years of Operations experience in managing logistics and freight
· At least Two (2) years of experience preferred in McLeod software
· Strong communication and organizational skills
· Strong Microsoft Excel skill
· Preferred knowledge of Port Operations and Drayage operations.
Account Manager • Houston, TX, US
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