Collections Specialist

Job Description

Job Description

Albert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021–2025), the firm has also earned multiple Best Places to Work awards.

Job Purpose :

Under the direction of the Billing Manager, the Collections Assistant will manage the firm's collections activities according to established policies and procedures and will also provide recommendations for updated procedures to maximize results.

Duties and Responsibilities :

• Handle day-to-day collections and follow-ups for the firm to ensure that all accounts are resolved in a timely manner
• Monitor accounts receivable, research and resolve disputes, and keep client collections activity accurate and up-to-date
• Under the direction of the Billing & Finance Management, achieve productivity and quality targets in collection goals
• Provide regular reporting to management on outstanding A / R by client, carrier, and / or adjuster
• Work closely with management to identify, escalate, and resolve collections issues
• Special projects as directed by management, which will need advanced Excel experience

Skills / Qualifications :

The Legal Collection Assistant or Specialist will be responsible for managing the firm's collections activities according to established policies and procedures, and for updating procedures to maximize efficiency and results.

Job Type : Full-time

Compensation : $26 - 32 / hour

Location : Remote from a location in California only

Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.

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