Medical New Patient Scheduler

Job Description

Job Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement : To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Overview : We are looking for a qualified and experienced individual to work as a New Patient Scheduler / Operator. This person will coordinate and organize paperwork, records requests and new appointments for new patients. Will provide excellent customer service and requires excellent communication skills on a daily basis. This is a full-time, day-shift position working a Monday - Friday schedule located in our Central Business office in Chandler.

Essential Duties and Responsibilities include :

• Answers incoming calls from potential patients, referral sources.
• Monitors the fax server.
• Monitors patient call backs / voicemails.
• Registers new patients; obtains all relevant demographic and insurance information.
• Requests and follows up on medical record requests prior to new appointment.
• Mails or emails new patient paperwork in a timely manner.
• Works within Excel logs for patient information record-keeping.
• Coordinates pre-appointment prep work for all new appointments.
• Communicates daily with physicians for scheduling need
• Must be able to type and work on a computer.
• Ability to work in a constant state of alertness and safe manner.
• Performs other duties as requested by supervisor, administrator, or physicians.

Knowledge and Skills :

Education and Experience :

We offer a competitive salary and a comprehensive benefit package including health / dental / vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"